Managed IT Services

Managed IT ServicesAs businesses are forced to continually focus on what is ‘core’ to their operations, they start to recognize that the most efficient and cost effective way to perform certain functions is to make a strategic decision to outsource them. Recent research shows the changing trajectory of traditional IT services to a model primarily known as Managed Services.

Managed services provides greater flexibility and allow managers to focus on more tangible business oriented problems and issues than the state of their IT services. As a managed services provider we benefit from leveraging economies of scale through dedicated facilities, shared services, and a wide technical skill base, allowing us to deliver comprehensive and cost effective packages which are usually cheaper, more flexible, agile and scalable than those which our customers are able to provide in house. All Expert Computing Services managed services are governed by strict Service Level Agreement (SLA) which guarantees the level of service a customer can expect in terms of system uptime and application delivery/performance.

Expert Computing Services LLC (ECS) helps customer to maximize their IT investments by working with them to help define their business IT Roadmap. By benchmarking current environments and building a desired state model showing where they need their IT to be. It allows organization to establish clear, achievable roadmaps to transform their IT into a strategic business asset.

 

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Managing today’s IT infrastructure is not easy.  You likely face mounting pressure to do more with less, align IT expenditures to your business, and leverage IT as a competitive differentiator. We realize that’s no easy task.

Imagine the value of a fully staffed IT department at a fraction of the cost.

Our Managed IT Support Services provide a solution tailored specifically for small to midsize businesses that wish to focus their efforts on business, without the distraction and expense of managing an IT department. Outsourcing with Expert Computing Services LLC enables you to receive enterprise‑class expertise, at a fraction of the traditional costs.

With our premier network support services you leverage the knowledge and experience of IT experts who possess a thorough understanding of networks, server backups, patch management, network monitoring, network security and more. Our dedicated staff utilize the most advanced remote monitoring and asset management tools available. We proactively monitor and manage your network to protect and defend against hackers, viruses and spyware while ensuring up time, productivity and efficiency.

Services that we offer:

Complete Backup Services

Patch Management

Anti-Virus / Anti-Malware

Spam Protection

Network and Systems Monitoring

Help Desk Support

Consulting Services

Incident Tracking

 

Benefits of Managed IT Services

Managed Services is a cost-effective way to gain proactive control of your IT infrastructure and off-load a significant burden of your day-to-day activities. We have more than a decade of demonstrated experience to help you maximize productivity, enhance efficiencies, and drive cost savings.

  • Align IT with strategic business objectives
  • Minimize risk and down time
  • Reduce resource, training, and technology investment costs
  • Access a consolidated view of all managed assets
  • Achieve compliance with contractual SLAs
  • Instant application support with our integrated helpdesk which is just ‘one call’ or ‘one click’ away
  • Ensure maximum uptime for mission-critical applications, through well-tailored SLAs
  • Increase productivity and efficiency, through quick turnaround of customer calls

 

For more information about how ECS’s professional IT technicians can present your organization with a high-degree of value, please take a minute and fill out the Contact Request Form, or simply give us a call at (800) 210-0327.